Shared Services Associate III


The Shared Services Accounts Payable Associate coordinates all servicing and default related back office functions. Specific functions include accounts payable, invoice management, computation of fees and costs, NOIs, bid preparation, doc preparation, foreclosure referral, property valuation coordination, property preservation coordination, and credit reporting. The candidate will be solely focused on writing policies and procedures around Property Preservation activity and compliance requirements.

Job Description

  • Responsible for the record/report maintenance
  • Collaborate with other team members in order to research details of escalated billing inquiry.
  • Calculate reinstatement quotes, obtain fees from outside business partners to accurately complete a customer reinstatement or pay-off quote.
  • Provide internal customers with quality customer service.
  • Coordinate the pre-foreclosure process specifically the foreclosure referral and associated analysis, the NOI, the preparation of the bid, and doc prep post foreclosure.
  • Dealings at the property level as it pertains to the deployment of property preservation and inspection orders, and property valuation orders and results.
  • Coordinate monthly credit reporting and borrower credit reporting inquiries.
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization s desired culture and values

Ideal Candidate will have the following:

  • Mortgage related accounts payable experience a plus
  • Excellent mathematical skills
  • Excellent verbal and written communication
  • Flexibility to new reporting requirements
  • Team focus on success
  • Ability to communicate the documented procedure
  • Good interpersonal and verbal/written communication skills a must
  • Experience with Microsoft Excel
  • Candidate must be highly organized, with a high attention to detail
  • Highly ethical
  • Must be highly proficient in Excel and Word
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Experience with Property Preservation preferred
  • Strong business acumen and ability to interface with executive management

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